Sending a Crash Log for an iOS Device from a PC
A crash log is a file which contains information about what the app was doing right before a crash. They can be very helpful in figuring out why an app is crashing, so if we ask for a log, please follow these steps to generate one and send it to Mediafly.
Enter "C:\Users\<user>\AppData\Roaming\Apple Computer\Logs\CrashReporter\MobileDevice\<device name>\retired" into the address bar of the Windows Explorer window (Windows 7/8).
- <user> = the user name used to log on to your computer.
- <device name> = the name of your iOS device (found in iTunes).
For Windows XP: "C:\Documents and Settings\<user>\Application Data\Apple computer\Logs\CrashReporter/<device name>\retired"