Mediafly DocumentationTroubleshooting System RequirementsSystem Requirements, Supported Devices and File Types

System Requirements, Supported Devices and File Types

Supported Operating Systems & Browsers

  • iOS 9 +
  • Android 5.0 (Lollipop) +
  • Mac OS X 10.10 +
  • Windows 8.1 +
  • Roku 2 +
  • Flash 11.7
  • Airship: Chrome, Firefox, Safari 7.x and 8.x, Internet Explorer 10 and higher (including Edge)
  • Viewer: Chrome, Firefox, Safari 7.x and 8.x, Internet Explorer 10 and higher (including Edge)

Minimum Device Models Supported

iOS - iPad 2, iPad Air, iPad Mini, iPhone 4S

Android - Recommended devices: phones and tablets by Google (Nexus, Pixel), Samsung, LG, and Sony

Roku - Roku DX (2050)

(Certain devices such as Kindle devices, Nook devices, Windows Phones, Windows 86 bit Tablets are not supported)

Quality Standards for Videos

Mediafly's systems can handle videos of most any size, format or bitrate, however, to ensure compatibility it is recommended that video content be delivered in the following spec:

  • Resolution: 1280x720 or 1280x1024
  • Format: H.264
  • 2.5 − 6 Mbps
  • Audio: AAC

Supported File Types

We support most video and audio file types, as well as PDFs and Microsoft Office files. We do not have set restrictions on file size for uploads and our systems are optimized to process a range of files sizes. If you have a question about a specific file type or size, please contact us at support.mediafly.com

(Certain file types such as .msg, .gif, txt files are not supported)