Onboarding Users via Bulk Import

Although bulk import is not a function that we support in Airship, Mediafly will process up to three bulk imports our customers, free of charge. Below are instructions for preparing user information for a bulk import.

Create a simple spreadsheet with the following user information entered as separate columns.

Create a simple spreadsheet with the following user information entered as separate columns.
  • first name
  • last name
  • email address
  • (optional) group name
  • (optional) group name
  • (optional) group name

(See example here)

'Group name' corresponds to the Airship group(s) to which a given user should be assigned. Please create these groups prior to submitting your bulk upload request.

No specific syntax is required. We will reformat the data to mesh with our system as necessary, providing that all the above information is present.

If custom fields are required, please contact us to discuss.

Once you have completed your spreadsheet:

Submit a ticket to us with "Bulk User Import Request" in the subject line and give us some background information, and attach your spreadsheet.

A member of our team will reach out with any additional information and notification of successful import.