Adding subtitle files to video item
Support Subtitle Files Types and Naming Conventions
Currently, we support .cap, WebVTT, YouTube, and subrip subtitle file types. If you don't see your format listed, please reach out to us at support.mediafly.com to see if we are able to support your file type.
When uploading subtitle files it is pertinent to include the language code in the file name.
For example, if the subtitle file is named "Subtitle1.cap" but contains English US subtitles, the uploaded file name should be "Subtitle1.en-us.cap" which follows the codes that can be found here.
If multiple subtitle files are uploaded for the same video item, the language code allows the system to determine which language the corresponding subtitle file matches for end users.