Resetting Your Password

If you've forgotten your password, never fear!  Follow these simple steps to send a password reset link to your email account.

If you are an Admin looking to reset another user's password for them, please see this article.

On the Airship login page, click the Forgot Password link (1).

Provide your email address (2) in the required field and click Submit, making sure to enter the same address you use as your app username.

Check your email for a link to complete the password reset process.  Please check the Junk or Spam folder of your inbox if having trouble locating the reset message.

NOTE: If you do not complete the process within one hour, the link will expire.  Your password will not be changed and you will need to regenerate the link to begin the process again.